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Oak

• Our oak furniture is protected by our IsoGuard® treatment, designed to repel water and provide short-term protection against spillages.
• For best results, promptly wipe away any liquid to avoid staining.
• Dust furniture regularly with dry e-cloth and gently remove marks with a damp one as needed.
• Our tannins spot stain remover is cleverly formulated to lift stains from the surface should you require it.
• For a deeper clean, our surface soap is specially formulated to efficiently remove dirt and marks without removing the protective IsoGuard® finish.
• Avoid standard furniture cleaners and polishes, as these may damage the finish.
• To maintain a well-loved Neptune piece, our care kit and treatment oil can be used every couple of years to refresh furniture and keep it looking its best.

Marble

• Wipe up liquid as soon as possible to prevent it from causing a stain.
• For everyday care, avoid using standard cleaning products that may contain abrasive ingredients. Instead, simply wipe with a damp e-cloth and follow up with a dry one.
• For deeper cleaning, we recommend products specifically designed for marble. You can find quality ones at stonecare4u.
• For advice on resealing read our stone care guide.
  

Delivery

Project delivery - UK (Mainland & Highlands) £150 / Northern Ireland £200 / Republic of Ireland �250:

• Includes professional delivery and in-home assembly.
• Installed by our skilled team in your chosen space.
• Adequate time allowed for careful setup with attention to every detail.
• All packaging removed and recycled after installation.

Read our full delivery policy here.

Returns

• Made-to-order and painted-to-order designs cannot be amended, cancelled, or returned.
• Most items can be returned within 28 days of delivery, though courier or collection fees may apply.
• Cancel your order within 24 hours for a full refund.

Read our full returns policy here.